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Inviting staff and understanding roles

Add your team and give each person exactly the access their job needs.

4 min read

e-Pharm uses role-based access control. Each staff member is assigned a role, and that role decides which screens and actions they can use. This keeps sensitive areas — pricing, compliance, and billing — restricted to the right people.

Available roles

  • Pharmacy Owner — full access to their pharmacy, including billing and staff.
  • Pharmacy Manager — day-to-day management, staff, settings, and reports.
  • Pharmacist — dispensing, prescriptions, and controlled-drug records.
  • Pharmacy Technician — supports dispensing and prescription handling.
  • Inventory Manager — products, stock, and suppliers.
  • Sales Staff / Cashier — point of sale and customers.
  • Accountant — reports and financial summaries.

Adding a staff member

  1. 1Go to Settings → Staff Management.
  2. 2Choose Add Staff and enter their name and email.
  3. 3Select the role that matches their responsibilities.
  4. 4Save — they receive access under your pharmacy.

Only pharmacists, managers, owners, and admins can dispense prescription-only or controlled medicines at the point of sale.

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