Follow-ups let you record pharmacist interventions and keep chronic patients on track. Counselling can be documented when you create the prescription or later on the prescription view.
- 1Open a prescription and expand Patient follow-up.
- 2Choose Log follow-up.
- 3Record the contact method, notes, and the patient's response.
- 4Set the next contact date if a review is needed, then save.
On the Prescriptions list, filter with Follow-up in next 14 days or Overdue or today to prioritise outreach.