Terms and Conditions

Last Updated: 1/16/2026

1. Acceptance of Terms

By accessing and using this pharmacy management system and e-commerce platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Use of Services

  • You must be at least 18 years of age to use this Service.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to accept responsibility for all activities that occur under your account or password.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Prescription Policy

Valid prescriptions from licensed healthcare providers are required for all prescription medications.

  • We verify all prescriptions with the issuing prescriber.
  • We reserve the right to refuse any prescription that appears altered, forged, or clinically inappropriate.
  • Consultation with our pharmacists does not replace your relationship with your primary care physician.

4. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

5. Products and Pricing

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Prices and availability are subject to change without notice.

6. Returns and Refunds

Due to safety regulations, prescription medications cannot be returned once they have left the pharmacy. For over-the-counter items, returns are accepted within 7 days of purchase if the item is unopened and in its original packaging. Verification of purchase is required.

7. Limitation of Liability

In no event shall the pharmacy, its officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any errors, mistakes, or inaccuracies of content, or personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our site.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@e-pharmacy.com

Phone: +234 800 123 4567

Address: 123 Health Avenue, Lagos, Nigeria