HelpBilling & Plans

Upgrading, downgrading, and proration

Change plans mid-cycle and only pay the difference.

3 min read

When you upgrade partway through a billing period, e-Pharm credits the unused value of your current plan against the new one, so you only pay the difference.

  1. 1Go to Settings → Subscriptions.
  2. 2Select the new plan and review the preview, which shows the prorated credit and the amount due now.
  3. 3Confirm to complete the change.

Branches are billed through their head office. Subscribing a branch automatically applies to the head office account.

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